About Us
Hello and welcome to ContrastConnect! We’re on a mission to transform contrast supervision across the country. As a radiologist-led company, we understand the vital importance of uninterrupted contrast coverage for patients and imaging centers alike. That's why we’re thrilled to offer the first all-in-one solution to remote contrast coverage. By leveraging Telehealth technologies, we’re delivering seamless, around-the-clock contrast supervision to imaging centers.
Join our growing team and be a part of our mission to transform the future of contrast supervision!
Job Description
We are seeking a motivated and experienced account manager to join our team and help us continue our growth trajectory. As an Account Manager, you will be responsible for managing relationships with our imaging site clients and ensuring their satisfaction with our remote contrast coverage services. You will serve as the primary point of contact for assigned accounts, collaborating with internal teams to ensure smooth and timely service delivery.
Responsibilities
- Build and maintain relationships with assigned accounts, including regular communication
- Work with internal teams to coordinate and schedule remote contrast coverage services
- Ensure timely and accurate billing and payment processing for assigned accounts
- Identify and resolve any issues or concerns raised by assigned accounts
- Collaborate with internal teams to identify opportunities to expand service offerings or increase revenue from assigned accounts
Requirements
- Bachelor's degree in business administration, health care administration, or a related field
- At least 3 years of experience in account management, preferably in the healthcare or medical device industry
- Excellent communication and interpersonal skills, with the ability to build and maintain relationships with clients and internal teams
- Strong problem-solving and critical thinking skills, with the ability to identify and resolve issues effectively
- Experience with billing and payment processing
